Privacy Policy

1. Information We Collect

1.1 Personal Information

When you use Lead Capture Tool, we may collect the following types of information:

• Account Information: Email address, user plan, and authentication credentials
• Lead Data: Form field data that you choose to capture from websites (names, emails, phone numbers, company information, messages, etc.)
• Configuration Data: Webhook URLs, field mappings, and extension settings
• Device Information: Browser fingerprint for security and single-device enforcement
• Usage Data: Extension usage patterns and feature interactions

1.2 Automatically Collected Information

• Technical Data: Browser type, extension version, operating system
• Analytics Data: Usage statistics via Google Analytics (anonymized)
• Log Data: Error logs and performance metrics for troubleshooting

2. How We Use Your Information

2.1 Primary Purposes

• Service Delivery: Enable lead capture functionality and webhook integrations
• Authentication: Verify user identity and manage account access
• Plan Management: Enforce feature restrictions based on subscription plans
• Security: Prevent unauthorized access and ensure single-device usage

2.2 Secondary Purposes

• Service Improvement: Analyze usage patterns to enhance features
• Customer Support: Respond to inquiries and troubleshoot issues
• Legal Compliance: Meet regulatory requirements and legal obligations

3. Data Storage and Transfer

3.1 Local Storage

• Browser Storage: Authentication tokens, user preferences, and configuration settings are stored locally in your browser
• Temporary Processing: Lead data is processed temporarily in browser memory before webhook transmission

3.2 Data Transfer

• Webhook Delivery: Captured lead data is sent directly to your configured webhook URLs
• Authentication Services: User credentials are transmitted to our authentication servers for verification
• Status Checks: Periodic authentication validation requests are sent to maintain session security

4. Data Sharing and Disclosure

4.1 Third-Party Services

We use the following third-party services:

• Google Analytics: For anonymized usage analytics and service improvement
• Stripe: For payment processing and subscription management
• Webhook Endpoints: Your configured destinations for lead data delivery

4.2 Data Sharing Policy

• No Data Sales: We do not sell, rent, or trade your personal information to third parties
• No Marketing Sharing: We do not share your data with partners or affiliates for marketing purposes
• User-Controlled Sharing: Lead data is only sent to webhook URLs that you configure

4.3 Legal Disclosure

We may disclose your information if required by law, court order, or government regulation, or to protect our rights and safety.

5. Data Security

5.1 Security Measures

• Browser Fingerprinting: Device-specific authentication to prevent unauthorized access
• Session Management: Secure token-based authentication with automatic expiration
• Single Device Enforcement: Prevents account sharing and unauthorized usage
• HTTPS Transmission: All data transfers use encrypted connections

5.2 Data Protection

• Minimal Data Collection: We collect only information necessary for service functionality
• Local Processing: Lead data is processed locally in your browser when possible
• No Persistent Storage: Captured lead data is not stored on our servers

6. Data Retention

6.1 Account Data

• Active Accounts: Account information is retained while your subscription is active
• Inactive Accounts: Data may be retained for up to 12 months after account cancellation
• Legal Requirements: Some data may be retained longer if required by law

6.2 Lead Data

• No Retention: Captured lead data is not stored by our extension
• Immediate Transfer: All lead information is sent directly to your webhook endpoints
• User Responsibility: Data retention at webhook destinations is controlled by you

7. Your Rights and Choices

7.1 Account Management

• Access: Request information about data we have collected about you
• Correction: Update or correct your account information
• Deletion: Request deletion of your account and associated data
• Data Portability: Request export of your account data

7.2 Privacy Controls

• Extension Settings: Configure data collection and sharing preferences
• Webhook Control: Full control over where your lead data is sent
• Analytics Opt-out: Disable usage analytics in extension settings

7.3 Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. International Data Transfers

Lead Capture Tool is operated from Australia and serves users globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

9. Children's Privacy

Lead Capture Tool is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify users through the extension or email for significant changes
• Provide a summary of changes when material updates are made

Your continued use of Lead Capture Tool after changes become effective constitutes acceptance of the updated Privacy Policy.

11. Contact Information

12. Legal Basis for Processing (GDPR)

For users in the European Union, our legal basis for processing your personal information includes:

• Contract Performance: Processing necessary to provide our services
• Legitimate Interest: Service improvement and security measures
• Consent: Where you have provided explicit consent
• Legal Obligation: Compliance with applicable laws

13. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to Know: Information about data collection and use
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt-out of data sales (we do not sell data)
• Non-Discrimination: Equal service regardless of privacy choices